Privacy
Policy

This Privacy Policy describes the way your personal data is collected, used and shared when you visit woolconcept.be (the ‘Site’) or make a purchase.

Privacy Policy

The website woolconcept.be is owned by Woolconcept, which is the data controller for your personal data.

 We have adopted this Privacy Policy, which determines how we process the data collected by woolconcept.be, and also provides the reasons for which we are required to collect certain personal data about you. As a result, you must read this Privacy Policy before using the woolconcept.be website.

We protect your personal data and commit to ensuring it remains secure and confidential.

 The personal data that we collect:

When you visit woolconcept.be, we automatically collect certain data about your device, in particular data about your browser, your IP address, your time zone and some of the cookies installed on your device. In addition, when you browse on the site, we collect data about the pages or individual products that you visit, the websites or search terms that led you to the site and the way in which you interact with the site. We refer to this information that is collected automatically as ‘device information’. Furthermore, we will be able to collect personal data that you provide (including, but not limited to, your surname, first name, address, payment details, etc.) when you register to conclude the contract.

Why do we process your data?

Our top priority is the security of our customers’ data and, to this end, we only process minimal data about users, and only insofar as it is absolutely necessary to maintain the website. Data that is collected automatically is only used to identify potential cases of abuse and to obtain statistical information about the use of the website. This statistical information is not used in any other way to identify an individual user in the system.

 You may visit the website without telling us who you are or revealing information that someone could use to identify you as a specific, identifiable individual. However, if you wish to use certain features of the website, or if you wish to receive our newsletter or provide other details by completing a form, you may provide personal data, such as your email address, first name, surname, hometown, business and phone number. You may choose not to provide your personal data, but this may mean that you cannot use certain features of the site. For example, you cannot receive our newsletter or contact us directly via the website. Users who are unsure what information is required should contact us via info@woolconcept.be.

 Your rights:

If you are a resident of a European county, you have the following rights with respect to your personal data:
the right to be informed; the right to access;
the right to rectification; the right to be forgotten;
the right to limit processing; the right to data portability; the right to object to processing;
rights related to automated decision-making and profiling.
If you wish to exercise these rights, please contact us using the details below.

 Furthermore, if you are a resident of a European country, we process your data in order to execute contracts that we may have with you (for example, if you place an order through the site), or to otherwise pursue our legitimate commercial interests, as outlined above. Additionally, please note that your data may be transferred outside of Europe, including to Canada and the United States.

Links to other sites:

Our site may contain links to other sites that are not owned or overseen by us. Please note that we are not responsible for these other sites or the privacy practices of third parties. We encourage you to be cautious when you leave our site, and to read the privacy policies for each site that is likely to collect your personal data.

 Data security:

We safeguard the data that you provide on IT servers in a secure and monitored environment, which is protected against any unauthorised access, usage or disclosure. We retain any reasonable administrative, technical and physical guarantees to protect ourselves against any unauthorised access, usage, amendment and disclosure of personal data under our control and in our care. However, any transmission of data online or via a wireless network cannot be guaranteed.

 Legal disclosure:

We shall disclose any data that we collect, use or receive if required or authorised by law, for example, to comply with a summons to appear or a similar legal proceeding, and when we believe, in good faith, that said disclosure is necessary to protect our rights, your security or the security of another party, to investigate fraud or to respond to a government request.

 Contact information:

If you wish to contact us to learn more about this Privacy Policy, or for any question concerning individual rights and your personal data, you may send an email to info@woolconcept.be.

© Woolconcept. All Rights Reserved.

© Woolconcept. All Rights Reserved.